Background and Objective The frequency and severity of natural, man-made, and technological hazards have increased vulnerability to them and increased the need for resilient and responsive humanitarian logistics systems. Therefore, the present study aims to develop a model of humanitarian logistics activities of the Iranian Red Crescent Society in response to hazards.
Method The research is applied in terms of purpose, and descriptive and survey in terms of data collection. Considering the nature of the data, the research is of mixed type (quantitative and qualitative). The statistical population in the meta-analysis section included the articles of interest in the research, of which 150 articles were selected as a statistical sample, and in the fuzzy Delphi method, the statistical population included university professors aware of the research problem and heads of the Logistics and Preparedness Department of the Iranian Red Crescent Society, and 12 people were selected to determine the statistical sample of the research. The data collection tool in the qualitative section was library studies and articles from citation databases, and in the quantitative section, it was a semi-structured questionnaire.
Findings Based on the research results, 13 dimensions and 45 components were extracted and prioritized; among them, the dimensions of organization and management, economic challenges, and ecosystem-based sustainable development in the humanitarian logistics chain were identified as the most important. On the other hand, resilience management, productivity management, diversity, behavior change, and risk complexity, security challenges, and cultural and social challenges in the humanitarian logistics chain are also dimensions that will have a very important impact on the qualitative and quantitative expansion of the activities of the Red Crescent Society, and other dimensions can also have an impact in order of importance.
Conclusion The model presented in this study can be considered by managers and planners of the Red Crescent Society as a basis for improving and promoting humanitarian logistics activities in responding to hazards.