The present study aims to design a model for attracting voluntary public participation in flood crisis management, with a focus on the Red Crescent Society of Yazd. In terms of purpose, it is applied research, and from a philosophical standpoint, it follows an interpretive paradigm. Adopting an inductive approach and employing the Grounded Theory method, the study analyzes the lived experiences of practitioners in this field. Data were collected through in-depth interviews with 12 experts, managers, rescuers, and volunteers who were active in recent floods, selected through purposive and theoretical sampling, and the data were analyzed until theoretical saturation was reached. The findings indicate that public participation is a multidimensional phenomenon that acquires meaning within the tripartite context of “trust and transparency,” “applied training,” and “institutional organization.” In this model, participation is regarded not as a temporary auxiliary resource but as a form of social and strategic capital that requires continuous institutionalization. The results suggest that the most effective form of participation is the presence of trained personnel equipped with local resources during the “golden minutes” of a crisis. Finally, by proposing a shift from a “reactive, organization-centered approach to crisis management” toward “community-based resilience management,” this study offers solutions such as enhancing the transparency of relief processes and establishing neighborhood-based volunteer networks for the optimal utilization of local capacities.
Type of Study:
Research |
Subject:
Special Received: 2026/06/29 | Accepted: 2026/09/26