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Volume 14, Issue 3 (Autumn 2024)
Disaster Prev. Manag. Know. 2024, 14(3): 356-373 |
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Ghasemi N, Keshtkar Hranaki M, Isaee H, Bitraf A. Identification of Motivational Criteria for Acquiring Logistics Knowledge in Natural Disasters Using the Fuzzy DANP Method. Disaster Prev. Manag. Know. 2024; 14 (3) :356-373
URL: http://dpmk.ir/article-1-683-en.html
URL: http://dpmk.ir/article-1-683-en.html
1- PhD student in Strategic Knowledge Management, School of Strategic Management, National Defense University, Tehran, Iran.
2- Department of Management, Faculty of Management and Economics, Imam Hussein University, Tehran, Iran.
3- Department of Logistics, Faculty of Humanities, Imam Hossein (AS) Tarbiat Pasdari University, Tehran, Iran.
2- Department of Management, Faculty of Management and Economics, Imam Hussein University, Tehran, Iran.
3- Department of Logistics, Faculty of Humanities, Imam Hossein (AS) Tarbiat Pasdari University, Tehran, Iran.
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Introduction
Today, knowledge is an important and valuable organizational capital. The organizations, while developing the organization’s value chain, have provided mechanisms for attracting and maintaining knowledge capital. With this approach, many organizations related to logistics and crisis are looking for the acquisition and proper management of knowledge resulted from experiences in order to increase the efficiency of their actions. By acquiring logistics knowledge, it can be used to solve problems in natural disasters. To continue the process of logistics knowledge acquisition, having the right work spirit and motivation is considered as the most important driver. The lack of motivational mechanisms has caused the inability to acquire knowledge before implementing it in logistics organizations, including their management department. Due to the unpredictability of natural disasters and the need to deal with them quickly and correctly, the lack of motivation in acquiring related knowledge in logistics organizations can adversely affect their performance and cause issues such as rework, overlapping work, and logistic mistakes during natural disasters. This study aims to identify the motivational criteria for acquiring logistics knowledge in natural disasters for crisis-affected organizations using the multi-criteria decision-making model (MCDM) based on the fuzzy DEMATEL-based analytic network process (DANP) method.
Methods
This is a cross-sectional study. To identify and prioritize the motivational criteria for knowledge acquisition, the library method was used. To collect the required information, a researcher-made questionnaire based on MCDMs (fuzzy DANP) was prepared to survey the opinions of experts about the selected motivational criteria. The panel of experts consisted of 20 managers, leaders, and experts in the field of logistics during natural disasters with at least 15 years of experience in a logistics organization in Tehran province, Iran. They were selected using purposive and snowball sampling methods.
Results
The study of previous studies led to the identification of 20 motivational criteria for acquiring logistics knowledge in natural disasters. Three rounds of interviews were conducted to confirm the criteria and all experts approved them. By calculating the normalized matrix and plotting the graphs of fuzzy relationships, the importance and influence of criteria and sub-criteria were investigated based on the results of DEMATEL and ANP analyses. It was revealed that, among the six criteria affecting the acquisition of logistics knowledge in natural disasters, the criterion of “individual competencies of logistics staff” with a weight of 0.178742 had the greatest impact on the acquisition of logistics knowledge compared to other criteria, followed by “organizational culture” with a weight of 0.167786, “Information technology, intelligence and social media” with a weight of 0.1664, “spatial and environmental conditions” with a weight of 0.164545, “career advancement and promotion” with a weight of 0.153746, and “support systems” with a weight of 0.152524.
Conclusion
To motivate the acquisition of logistics knowledge in natural disasters, it is necessary to pay attention to the individual competencies of employees, organizational culture, information technology infrastructure, environmental conditions, employee career promotion, and support systems, respectively. Logistics knowledge can be a good guide for future natural disasters. If employees acquire knowledge of logistics in natural disasters with sufficient desire and motivation, the problems such as rework, logistical errors, incongruous and heterogeneous provision, wastage of resources and chaos will be greatly reduced.
Ethical Considerations
Compliance with ethical guidelines
In this study, all ethical principles were considered. Since no experiments were conducted on animal or human samples, no ethical code was obtained.
Funding
This research did not receive any specific grant from funding agencies in the public, commercial, or not-for-profit sectors.
Authors' contributions
Methodology, Investigation, Writing: Nematollah Ghasemi and Mehran Keshtkar Hranaki; Analysis, resources, and editing: Nematollah Ghasemi; Supervision, review: All authors.
Conflicts of interest
The authors declared no conflict of interest.
Today, knowledge is an important and valuable organizational capital. The organizations, while developing the organization’s value chain, have provided mechanisms for attracting and maintaining knowledge capital. With this approach, many organizations related to logistics and crisis are looking for the acquisition and proper management of knowledge resulted from experiences in order to increase the efficiency of their actions. By acquiring logistics knowledge, it can be used to solve problems in natural disasters. To continue the process of logistics knowledge acquisition, having the right work spirit and motivation is considered as the most important driver. The lack of motivational mechanisms has caused the inability to acquire knowledge before implementing it in logistics organizations, including their management department. Due to the unpredictability of natural disasters and the need to deal with them quickly and correctly, the lack of motivation in acquiring related knowledge in logistics organizations can adversely affect their performance and cause issues such as rework, overlapping work, and logistic mistakes during natural disasters. This study aims to identify the motivational criteria for acquiring logistics knowledge in natural disasters for crisis-affected organizations using the multi-criteria decision-making model (MCDM) based on the fuzzy DEMATEL-based analytic network process (DANP) method.
Methods
This is a cross-sectional study. To identify and prioritize the motivational criteria for knowledge acquisition, the library method was used. To collect the required information, a researcher-made questionnaire based on MCDMs (fuzzy DANP) was prepared to survey the opinions of experts about the selected motivational criteria. The panel of experts consisted of 20 managers, leaders, and experts in the field of logistics during natural disasters with at least 15 years of experience in a logistics organization in Tehran province, Iran. They were selected using purposive and snowball sampling methods.
Results
The study of previous studies led to the identification of 20 motivational criteria for acquiring logistics knowledge in natural disasters. Three rounds of interviews were conducted to confirm the criteria and all experts approved them. By calculating the normalized matrix and plotting the graphs of fuzzy relationships, the importance and influence of criteria and sub-criteria were investigated based on the results of DEMATEL and ANP analyses. It was revealed that, among the six criteria affecting the acquisition of logistics knowledge in natural disasters, the criterion of “individual competencies of logistics staff” with a weight of 0.178742 had the greatest impact on the acquisition of logistics knowledge compared to other criteria, followed by “organizational culture” with a weight of 0.167786, “Information technology, intelligence and social media” with a weight of 0.1664, “spatial and environmental conditions” with a weight of 0.164545, “career advancement and promotion” with a weight of 0.153746, and “support systems” with a weight of 0.152524.
Conclusion
To motivate the acquisition of logistics knowledge in natural disasters, it is necessary to pay attention to the individual competencies of employees, organizational culture, information technology infrastructure, environmental conditions, employee career promotion, and support systems, respectively. Logistics knowledge can be a good guide for future natural disasters. If employees acquire knowledge of logistics in natural disasters with sufficient desire and motivation, the problems such as rework, logistical errors, incongruous and heterogeneous provision, wastage of resources and chaos will be greatly reduced.
Ethical Considerations
Compliance with ethical guidelines
In this study, all ethical principles were considered. Since no experiments were conducted on animal or human samples, no ethical code was obtained.
Funding
This research did not receive any specific grant from funding agencies in the public, commercial, or not-for-profit sectors.
Authors' contributions
Methodology, Investigation, Writing: Nematollah Ghasemi and Mehran Keshtkar Hranaki; Analysis, resources, and editing: Nematollah Ghasemi; Supervision, review: All authors.
Conflicts of interest
The authors declared no conflict of interest.
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Type of Study: Research |
Subject:
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Received: 2024/05/8 | Accepted: 2024/08/20 | ePublished: 2024/10/1
Received: 2024/05/8 | Accepted: 2024/08/20 | ePublished: 2024/10/1
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